Terms of Service

1. Acceptance

These Terms of Service (“Terms”) are a binding agreement between you (“Client”, “you”) and Agency Partners Group LLC, a North Carolina limited liability company (“Company”, “we”, “us”). By using this website, purchasing services, or signing a Client Service Agreement (CSA), you accept these Terms. If a signed CSA conflicts with these Terms, the CSA controls for that engagement.

Our services are offered to commercial / B2B clients only. You represent that you are 18 years of age or older and authorized to bind the business you represent.

2. What We Provide

We provide professional business advisory and management consulting, plus a limited license to The Demand File, our paid digital member library of Files and workflows. The scope of a given purchase is what the checkout page or CSA states.

Standard Business Advisory includes an assigned advisor, intake, live working sessions, a written recap and homework, and the next session booked before hang-up, together with licensed library access granted on enrollment.

We do not guarantee specific revenue, profit, or other commercial outcomes. Results vary with the client’s product, market, and execution.

3. Digital Library

Access to The Demand File is a license, not a sale. License terms are in the End User License Agreement (EULA). Access is granted on enrollment through the member platform we designate.

Library access lasts for the paid advisory term stated at checkout or in the Client Service Agreement (for example a 6-month or 12-month engagement) and then ends.

4. What Is Not Included

Unless separately purchased, the following are not included in standard Business Advisory:

• Third-party software the client runs (ads, CRM, hosting). Those remain the client’s cost.
• Ad spend.
• Hands-on implementation — a person or agent performing the work inside the client’s accounts. Implementation is a separate engagement.

5. Payment

Fees are billed in U.S. Dollars (USD). By providing a payment method, you authorize us to charge the method on file for the agreed fee, deposit, or installment. Checkout and membership platforms and other payment processors may appear on the card statement. Taxes apply if required.

6. Billing Disputes

Before filing a card-issuer dispute or chargeback, you agree to email contact@agencypartnersgroup.com and allow a reasonable chance to resolve the matter (at least 10 business days). Filing a dispute without that notice is a breach and may suspend access.

7. Refunds

Refunds and cancellations are governed by our Refund & Cancellation Policy. After the first live session or first library access, fees for that enrollment are earned.

8. Intellectual Property & Confidentiality

Our materials, Files, frameworks, and documentation remain ours. You receive the limited license described in the EULA and these Terms. Both sides keep the other’s non-public business information confidential.

9. Client Responsibilities

You agree to provide accurate information, attend scheduled sessions, complete intake, and keep credentials secure.

10. Limitation of Liability

To the maximum extent permitted by law, Agency Partners Group LLC and its officers shall not be liable for indirect, incidental, or consequential damages arising from the services or this website.

In no event shall our aggregate liability exceed the total amount paid by you to Agency Partners Group LLC during the six (6) months preceding the claim.

11. Indemnity

You indemnify Agency Partners Group LLC and its officers against claims arising from your use of the advice, your products, or your accounts.

12. Electronic Communications

Notices sent by email or posted on this website count. You consent to electronic records and signatures under the federal E-SIGN Act.

13. Termination

We may suspend access for nonpayment or breach. Library access ends when the paid term ends or is terminated.

14. Governing Law & Venue

These Terms are governed by and construed in accordance with the laws of the State of North Carolina, without regard to conflict-of-law principles. Any legal proceedings arising under these Terms shall be conducted in Charlotte, North Carolina.

15. Desk

For questions on these Terms, invoices, or an active enrollment, reach the desk:

Agency Partners Group LLC
Monroe, North Carolina
Email: contact@agencypartnersgroup.com
Phone: 980-577-0072
Hours: Monday–Friday, 9:00 AM–6:00 PM ET. Closed weekends and US federal holidays. Response within 24 business hours.