Service Delivery Standards
Fulfillment Policy
Last Updated: August 28, 2026
1. Digital Delivery Only
Everything we deliver is digital. No physical shipment. Agency Partners Group LLC provides business advisory, live working sessions, written recaps, and licensed access to The Demand File member library.
2. On Enrollment
On enrollment and payment authorization, member-library access to The Demand File is granted the same day, together with the welcome, intake, and booking path for the first working session.
3. Assigned Advisor & First Session
An assigned advisor and the first working session are scheduled with the client. The typical first session is inside 5 business days if the client books the offered times.
4. Each Working Session
Each working session is live video, then a written recap and homework. The next session is booked before hang-up.
5. Optional Implementation
Hands-on implementation — a person or agent performing the work inside the client’s accounts — is sold separately if at all. The timeline is stated on that order and depends on the client granting account access.
6. Client Delays
Client delays — incomplete intake, no-show, or withheld access — pause our clock.
7. Delivery Methods
We deliver through the member library, email, a shared workspace, and recorded video sessions.
8. Fulfillment Desk
Agency Partners Group LLC
Monroe, North Carolina
Email: contact@agencypartnersgroup.com
Phone: 980-577-0072
Hours: Monday–Friday, 9:00 AM–6:00 PM ET. Closed weekends and US federal holidays. Response within 24 business hours.